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Ochrana osobných údajov (GDPR)

Tieto zásady ochrany osobných údajov opisujú, ako zbierame, používame a chránime vaše osobné údaje pri nákupe na našej webovej stránke zmenamuza.sk a pri využívaní našich služieb.

1. Kto je prevádzkovateľom? Prevádzkovateľom spracovania osobných údajov je prevádzkovateľ e-shopu (ďalej len „my“). Vaše údaje chránime v súlade s platnými právnymi predpismi Slovenskej republiky a Nariadením Európskeho parlamentu a Rady (EÚ) 2016/679 (GDPR).

2. Aké údaje zbierame a prečo? Na účely vybavenia objednávky, doručenia digitálneho produktu a splnenia zákonných povinností (fakturácia) od vás zbierame tieto údaje:

Meno a priezvisko
E-mailová adresa (na odoslanie prístupov k produktu a faktúry)
Fakturačné údaje (adresa, príp. IČO/DIČ, ak ste podnikateľ)

3. Kto má prístup k vašim údajom? Vaše osobné údaje sú prísne zabezpečené a nepredávame ich žiadnym tretím stranám. Zdieľame ich iba soverenými partnermi, ktorí zabezpečujú chod technickej infraštruktúry a platieb:

Stripe, Inc. – zabezpečenie a spracovanie platobných kariet (platobná brána)
Flixy.cz – platforma pre správu objednávok, e-shopu a fakturácie

4. Doba uchovávania údajov Vaše osobné údaje uchovávame počas trvania premlčacích lehôt, prípadne po dobu vyžadovanú platnými účtovnými a daňovými predpismi Slovenskej republiky (zvyčajne 10 rokov pre účtovné doklady).

5. Vaše práva Podľa GDPR máte právo na prístup k svojim údajom, právo na ich opravu, vymazanie alebo obmedzenie spracovania. V prípade akýchkoľvek otázok alebo žiadostí ohľadom osobných údajov nás môžete kedykoľvek kontaktovať na e-mailovej adrese: zmenamuza@gmail.com.

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